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Confidentiality
Is the service confidential?
- The service is confidential and operates within the terms of confidentiality as laid down by the Irish Association of University and College Counsellors (I.A.U.C.C.) Code of Ethics and Practice. This means that your personal details are not disclosed to anyone outside of the service without your expressed permission, except in exceptional circumstances regarding safety including suicidal intent, sexual abuse and threats to lives of others.
- We maintain case notes on all clients. These are kept on a hard copy by the counsellor whom you are attending. Your details will also be kept on a database, anonymously, for statistical purposes only.
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