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University of Limerick, Ireland


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Office Pro Plus FAQs

Q: How long do I have access to Office Pro Plus on my personal PC and tablet?
Office Pro Plus is available to registered UL students.

Q: What operating systems will Office Pro Plus run on?
Windows 7 is the oldest operating system that will run Office ProPlus 2013.

Q: A pop up box is asking me for a product key to install Office 2013?
As part of the install you will see a pop up box with three options: 
Product Key 
Sign in with an Existing O365 Subscription
Try Office 365
Choose 'Sign in with an Existing O365 Subscription', this is your UL student email account login.

Q:I've logged into my account on my iPad and cannot see the Settings Wheel? 
For iPad downloads go to the App Store and search for Microsoft Word.

Q:What version of Office Pro Plus is available for Apple products? 
Microsoft Office 2011


IT Student Support

Mailbox to assist students experiencing computer problems


Laptop Clinics:
Mondays, Tuesdays, Wednesdays, Thursdays and Fridays:
14h30 to 15h30

PC area of LISB - during semesters More Information

Print Room Location

Open Monday - Friday
9h00 - 17h00
Use Map to Locate

Student Computing Information

Student Printing Services
Location of PC Rooms       

Check your Print Account Balance

Forgotten Password?              Go to a Swipe PC in one of the ITD Managed PC Rooms and follow onscreen instructions



If you need to report a computer problem
How to instructions are available - download instructions

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