ITD provides a range of computing services for students. PCs are provided for students to use in a variety of clusters throughout the University giving access to MS Office 2010 and Internet Explorer together with general-purpose and course-specific software programs. Some of the PCs run Microsoft Windows XP professional and more run Microsoft Windows 7 software.

Students with any problems related to using the equipment should go to one of the Computer Laboratory Attendants located in the student PC clusters.  Computer Laboratory Attendants work Mon - Fri 09:00 to 22:15 during the academic term.

In order to ensure reliability of the student clusters the software on the computers is only changed during the vacation preceding the academic year.  Normally no changes are made to the clusters during term time.  A formal process  has been defined to ascertain the software needs of staff scheduled to use the clusters and any additional software required is checked to ensure:

• that it works in the Windows XP and Windows 7 environments
• that it is properly licenced
• that it is supportable

before it is added to the software build for the clusters.