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Access UL IT Services from outside the University

A number of the IT services available to staff when they are working on campus are also available to be used from home and  public wireless access points (use from Internet Cafes is not recommended).

Some services , such as Email Access, access to the University web servers can be just accessed from your browser by giving the necessary URL.

Library E-Resources are available using the EZProxy service - (/web/WWW/Services/Library/How_Do_I_.../Access_Electronic_Resources)

To avoid hacking attempts there is enhanced security on services such as access to Agresso and Core Portal. To access these services it is necessary to load an additional piece of software onto your computer called SSLVPN. This is not available for Student IDs. You can download this software by following instructions at these links:

For Windows - http://www3.ul.ie/secure/remotelogin.pdf

For MAC -  www3.ul.ie/secure/macremotelogin.pdf

For LINUX - http://www3.ul.ie/secure/forticlientsslvpn_linux_4.4.2303.tar.gz

As the instructions indicate you launch the SSLVPN program and the first time you use the service you give the server address as fgcheckin.ul.ie:11443. You won't be required to give this again.

For those staff who like the full technical information only the following are ports are allowed - SSH, HTTP, HTTPS, Remote Desktop, FTP, IMAP/POP and VNC.

After accessing a UL service you should disconnect from the SSLVPN program by clicking the Disconnect button before accessing your normal internet sites (if you don't do this you may have problems accessing particular sites).

IT Service Requirement Issues
Email Access via Browser  
SULIS Access via Browser  
Web Site Access via Browser  
SI Portal Access via Browser  
Core Portal SSLVPN and browser  
UL Portal (sharepoint) Access via Browser  
Library Database EZ Proxy  
Remote Access to your PC  SSLVPN and browser  
Agresso* SSLVPN and browser Issue with Accessing Agresso with Internet Explorer
ULRIS (research information system) SSLVPN and browser  
Log an IT call  SSLVPN and browser  

* Please note you may be prompted for your UL username and password, please input ul\firstname.lastname as your username.

Accessing Agresso using Internet Explorer  - WORKAROUND

  • In Internet Explorer, go to Tools, Internet Options and then click on the Security Tab
  • Underneath Trusted Site, click Custom Level
  • In the Security Settings - Trusted Sites Zone, scroll down to User Authentication and select 'Prompt for user name and password'
  • Click OK until you exit.

At your next logon to Agress you will be prompted for your UL username and password to access Agresso. This will be in the form of ul\firstname.lastname.

ITD Agresso Access

       


If you need to report a computer problem https://itdservicedesk.ul.ie
How to instructions are available - download instructions

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