Skip to Content

University of Limerick, Ireland

 

Students & Staff   Study at UL  |  Research  |  Faculties  |  A - Z Directory  |  Finding Staff

ITD Logo

NSAI Quality ISO9000

 
Telephone Services

The University operates a modern Siemen's ISDN telephone exchange. The system is capable of carrying out all modern PABX facilities including call forwarding,

  • automatic re-dialling,
  • transfer of calls,
  • pick up groups
  • three way conferencing.

List of Frequently Asked Questions is available here

On-line forms are available if you wish to either

The University Telephone directory is available on-line from the University WEB site. You may also download the directory to an Excel file which you may then print, save to your own PC or perhaps download to your PDA.

The cost of all calls made from each extension is charged monthly to each department. Private calls should be booked through the switchboard operator. The Finance Office issues invoices for private calls and payment should be made to the Finance Office.

If ringing from outside the University then prefix the extension number with:

  • +353 (0)61 20 for the number range 2000 to 2999
  • +353 (0)61 21 for the number range 3000 to 3199, 3300 to 3599
  • +353 (0)61 23 for the number range 3200 to 3299, 3600 to 3799; 4100 to 4299; 7000 to 7999

Instructions for the use of the different types of telephone handsets is contained in the following


    Related Documents

    
Optipoint 500 Entry - 8 Button Telephone Instructions
    
Guide to Telephone Handset Functions
    
Manager/Secretary Phone Instructions
    
Changing Voice Mail Settings
    
Using your Handset to Access Messages and Other Settings
    
Optipoint Display Phones
    
Voicemail Creation
    
Use another Telephone Handset as though it were your own

What's New

Transfer of large files
Remote Access
Email Etiquette

Need Help - try the ITD Search Facility
Log a Call Facility 
Dial 2999 to report an IT related fault
Dial 3888 to notify an AV fault
Staff External Access to UL Email

       


If you need to report a computer problem https://itdservicedesk.ul.ie
How to instructions are available - download instructions

University of Limerick, Limerick, Ireland, T: +353 (0)61 202700  :  Disclaimer   :  Privacy & Cookie Statement  :  Contact  :  Location