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University of Limerick, Ireland


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Training and Support Services

Please refer to for an up-to-date database of FAQs.


Frequently Asked Questions Resource

A Frequently Asked Questions resource is available on the ITD website.  The Frequently Asked Questions section of the ITD web site is divided into various sections: 

Section One - Email Service within UL

Section Two - Wireless and Fixed (Wired) Network Access

Section Three - Other Documentation

Section Four - University PowerPoint Templates

Section Five - Microsoft SharePoint

Section Six - Content Management System for web sites


Training is available in the use of the personal productivity tools (Microsoft Office) by using either online courseware or by attending training courses.

HR - Staff Training & Development and the CPU Development Unit are running MOS Training Courses.  Contact or for further details.

What's New

Transfer of large files
Remote Access
Email Etiquette

Need Help - try the ITD Search Facility
Log a Call Facility 
Dial 2999 to report an IT related fault
Dial 3888 to notify an AV fault
Staff External Access to UL Email


If you need to report a computer problem
How to instructions are available - download instructions

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