Skip to Content
   

University of Limerick, Ireland

 

Students & Staff   Study at UL  |  Research  |  Faculties  |  A - Z Directory  |  Finding Staff

ITD Logo

NSAI Quality ISO9000

 
Report a Computer Problem

If you are experiencing a computer problem you can report the problem to ITD using the Call Log facility. [Staff facility only]

Staff may also email service.desk@ul.ie or Telephone +353 61 202999

Click here to report a problem

Students experiencing any computer problems can email ITSS@ul.ie with a brief description of the problem and include their name, student ID and email address.


Change your Subscriptions

Use the link below if you wish to change your membership of the UL Email Subscription Lists used for receiving community emails. [Staff facility only].

Change your Subscriptions

Documentation on how to use this service is available at UL Email Subscription Service .


Click on the link below to see information regarding the University's telephone service.

Telephone Service

Frequently Asked Questions regarding Telephones


Complaints

If you wish to make a complaint about any of ITD's services then use the ITD Call Log form to make the complaint, typing the word 'Complaint' and then follow it by the details. When the Service Desk receives the complaint they will allocate it to the relevant Service Manager within ITD (or the Director). You will receive a response informing you who the complaint has been allocated to within one working date and a response to the complaint within 7 working days.

 If you wish to make a complaint about an individual then please email the ITD Coordinator - yvonne.griffin@ul.ie

At any time you should feel free to approach the Director, ITD about any aspects of the ITD service.

Director ITD


What's New

Transfer of large files
Remote Access
Email Etiquette

Need Help - try the ITD Search Facility
Log a Call Facility 
Dial 2999 to report an IT related fault
Dial 3888 to notify an AV fault
Staff External Access to UL Email

       


If you need to report a computer problem https://itdservicedesk.ul.ie
How to instructions are available - download instructions

University of Limerick, Limerick, Ireland, T: +353 (0)61 202700  :  Disclaimer   :  Privacy & Cookie Statement  :  Contact  :  Location