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ITD Service Description

The document below is the ITD Service Catalogue. It provides a list of services provided by ITD to the Campus Community. For each service there is a brief description of the service, details of the service manager and support person, SLAs and Metrics. Service availability is also outlined along with links to additional information.

 


    Related Documents

    
ITD Service Catalogue

What's New

Transfer of large files
Remote Access
Email Etiquette

Need Help - try the ITD Search Facility
Log a Call Facility 
Dial 2999 to report an IT related fault
Dial 3888 to notify an AV fault
Staff External Access to UL Email

       


If you need to report a computer problem https://itdservicedesk.ul.ie
How to instructions are available - download instructions

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